Ivan Austin

Ivan Austin - Director of IT Operations

Ivan Austin headshotIvan started working for Dealer Teamwork in October of 2018. He is the Director of IT Operations here at Dealer Teamwork.

His hobbies outside of work include cars and grilling.

Q&A with Ivan Austin

What do you do at Dealer Teamwork and how does your work impact our customers' competitive advantage?

I handle the implementation & support of the tools & infrastructure that allow Dealer Teamwork and our customers to operate efficiently & reliably. I also evaluate, negotiate & track larger tech expenses to help ensure DT & our customers get great service value.

What Dealer Teamwork product, feature, service, etc have you enjoyed working on the most and why?

It’s difficult to pick the most enjoyable feature. There are so many! I’d have to say increasing the uptime and reliability of our MPOP platform to give our customers the best experience possible.

What’s the most rewarding part of your job?

Sharing my experience with teammates to aid in finding solutions and problem resolution. I also like that there are always new things to learn!

What’s the biggest misconception people have about your position?

Possibly the amount of back-end process and design/engineering required to enable stable end-user features and functionality.

What’s your favorite hobby outside of work and what do you enjoy most about it?

Auto racing. I enjoy the competitive excitement, the travel and friendships formed all across the country.